Inflaming public debatea methodology to determine origin and characteristics of hate speech about sexual and gender diversity on Twitter

  1. Sergio Arce García 1
  2. María Isabel Menéndez Menéndez 2
  1. 1 Universidad Internacional de La Rioja
    info

    Universidad Internacional de La Rioja

    Logroño, España

    ROR https://ror.org/029gnnp81

  2. 2 Universidad de Burgos
    info

    Universidad de Burgos

    Burgos, España

    ROR https://ror.org/049da5t36

Journal:
El profesional de la información

ISSN: 1699-2407

Year of publication: 2023

Volume: 32

Issue: 1

Pages: 7

Type: Article

DOI: 10.3145/EPI.2023.ENE.06 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: El profesional de la información

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  • Scopus Cited by: 1 (18-05-2023)
  • Web of Science Cited by: 1 (21-05-2023)
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(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Impact Factor: 3.596
  • Journal Impact Factor without self cites: 3.277
  • Article influence score: 0.656
  • Best Quartile: Q2
  • Area: INFORMATION SCIENCE & LIBRARY SCIENCE Quartile: Q2 Rank in area: 31/84 (Ranking edition: SSCI)
  • Area: COMMUNICATION Quartile: Q2 Rank in area: 29/95 (Ranking edition: SSCI)

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(Indicator corresponding to the last year available on this portal, year 2022)
  • Year 2022
  • SJR Journal Impact: 0.872
  • Best Quartile: Q1
  • Area: Information Systems Quartile: Q1 Rank in area: 94/376
  • Area: Library and Information Sciences Quartile: Q1 Rank in area: 35/258
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  • Area: Cultural Studies Quartile: Q1 Rank in area: 29/1199

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(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Impact: 2.050
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  • Social Sciences: A

Scopus CiteScore

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • CiteScore of the Journal : 4.5
  • Area: Library and Information Sciences Percentile: 86

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(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Citation Indicator (JCI): 1.26
  • Best Quartile: Q1
  • Area: INFORMATION SCIENCE & LIBRARY SCIENCE Quartile: Q1 Rank in area: 31/164
  • Area: COMMUNICATION Quartile: Q1 Rank in area: 43/218

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Abstract

This article is focused on the reproduction of ideologically charged messages whose origins or interests remain hidden from public opinion. There is an urgent need for transparency regarding polarised debates that deform, impede or distort the critical approach that any society should be able to construct concerning issues of great social interest, especially on social media platforms and networks. Research has shown that hostility has colonised digital communication through misogynist, homophobic, transphobic or xenophobic messages, among others, and that, for the most part, these are not spontaneous or individual interactions. In the virtual space, there are forces that, although invisible outside it, construct narratives, generate disinformation and feed generally regressive ideological approaches. Thus, in the name of transparency and social justice, there is an urgent need to investigate these types of messages, as well as their possible destabilising interests at a time of special presence and reputation of discourses such as the feminist one, which is currently experiencing a significant reactionary response. This paper investigates the origin and characteristics of the conversation on the social network Twitter concerning gender and sexual identities. To this end, we studied a significant sample of tweets (>1 million) related to women’s rights, the LGBTIQ+ collective and trans people, for a full year. Computerised methodologies by means of machine learning techniques, natural language processing (NLP), determination of bots, geolocation, and the application of network theories were used to carry out the study. The results include the highly interrelated presence of groups without clear referents, as well as the existence of what appear to be coordinated networks aimed at causing harm and provoking confrontation.

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