Research in Marketing and Innovation
R+M+I
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Ghent University
Gante, BélgicaPublications en collaboration avec des chercheurs de Ghent University (2)
2019
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How Beneficial is Social Media for Business Process Management? A Systematic Literature Review
IEEE Access, Vol. 7, pp. 39583-39599
2018
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A systematic literature review of the use of social media for business process management
Lecture Notes in Business Information Processing