Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets

  1. Martínez-Ruiz, M.P.
  2. Jiménez-Zarco, A.I.
  3. Izquierdo-Yusta, A.
Journal:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Year of publication: 2010

Volume: 17

Issue: 4

Pages: 278-285

Type: Article

DOI: 10.1016/J.JRETCONSER.2010.02.005 GOOGLE SCHOLAR