Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets

  1. Martínez-Ruiz, M.P.
  2. Jiménez-Zarco, A.I.
  3. Izquierdo-Yusta, A.
Aldizkaria:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Argitalpen urtea: 2010

Alea: 17

Zenbakia: 4

Orrialdeak: 278-285

Mota: Artikulua

DOI: 10.1016/J.JRETCONSER.2010.02.005 GOOGLE SCHOLAR