Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomes

  1. Méndez-Aparicio, M.D.
  2. Izquierdo-Yusta, A.
  3. Jiménez-Zarco, A.I.
Revista:
Frontiers in Psychology

ISSN: 1664-1078

Any de publicació: 2017

Volum: 8

Número: JUL

Tipus: Article

DOI: 10.3389/FPSYG.2017.01254 GOOGLE SCHOLAR lock_openAccés obert editor