Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomes

  1. Méndez-Aparicio, M.D.
  2. Izquierdo-Yusta, A.
  3. Jiménez-Zarco, A.I.
Revue:
Frontiers in Psychology

ISSN: 1664-1078

Année de publication: 2017

Volumen: 8

Número: JUL

Type: Article

DOI: 10.3389/FPSYG.2017.01254 GOOGLE SCHOLAR lock_openAccès ouvert editor
La source de données: Scopus