Cross-cultural comparison of Spanish and British “service-with-a-smile” outcomes

  1. Quinones, C.
  2. Rodriguez-Carvajal, R.
  3. Clarke, N.
  4. Griffiths, M.D.
Aldizkaria:
Journal of Managerial Psychology

ISSN: 0268-3946

Argitalpen urtea: 2016

Alea: 31

Zenbakia: 5

Orrialdeak: 960-975

Mota: Artikulua

DOI: 10.1108/JMP-04-2015-0128 GOOGLE SCHOLAR
Datuen iturria: Scopus