The impact of retail store format on the satisfaction-loyalty link: An empirical investigation

  1. Kamran-Disfani, O.
  2. Mantrala, M.K.
  3. Izquierdo-Yusta, A.
  4. Martínez-Ruiz, M.P.
Aldizkaria:
Journal of Business Research

ISSN: 0148-2963

Argitalpen urtea: 2017

Alea: 77

Orrialdeak: 14-22

Mota: Artikulua

DOI: 10.1016/J.JBUSRES.2017.04.004 GOOGLE SCHOLAR