The impact of retail store format on the satisfaction-loyalty link: An empirical investigation

  1. Kamran-Disfani, O.
  2. Mantrala, M.K.
  3. Izquierdo-Yusta, A.
  4. Martínez-Ruiz, M.P.
Revue:
Journal of Business Research

ISSN: 0148-2963

Année de publication: 2017

Volumen: 77

Pages: 14-22

Type: Article

DOI: 10.1016/J.JBUSRES.2017.04.004 GOOGLE SCHOLAR
La source de données: Scopus